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Why does my country have so few members when I know there are more?
On the Statistics By Geography page you can see that there are tens of thousands of member who have decided not to identify their country. If you wish to identify yourself with a country, please update your profile.
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Why am I periodically asked to log into World Community Grid again?
The World Community Grid grants you the ability to use the website for a specific length of time after you log into the website. Once that length of time has been reached, you will be asked log in again. This is done in order to ensure that the member using the website is the member who logged in.
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How do I view the website in another language?
The World Community Grid web site will automatically display in the language to which your browser is set. If that language is not currently available on the site, the default language is English. To change to another language, simply use the drop-down menu on the main navigation bar to select the desired language. All of the areas of the site that are available in the selected language will be automatically translated.
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Why are some areas of the site only available in English?
There are some areas of the site that are dynamic and change frequently. There is no effective way to have these areas constantly updated in more than one language. The dynamic portions of the site include: What's New (on the home page), Help, and the forums. While the forums are not translated, posting in languages other than English is allowed.
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What happens if I check the box labeled 'Remember Me' when I sign into World Community Grid?
If you check the 'Remember Me' box when you sign into World Community Grid then you will be automatically signed into the website the next time that you visit from the same device. This means that you will not have to sign in again in order to access your My Grid pages or post in the forums. You can have World Community Grid 'Remember' you on as many devices as you wish. If you wish World Community Grid to stop remembering you, then all you need to do is click on 'sign out' at the top right of our pages.

As a security precaution World Community Grid will not automatically sign you into the website if you have not accessed the website from a device for more than two weeks. Additionally, if you change your password, then World Community Grid will continue to remember you only on the device where you changed your password. However, next time you visit World Community Grid you can then check the 'Remember Me' box and World Community Grid will continue to remember you from that device.

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I checked the 'Remember Me' box when I signed in, but now the site is asking me to log in again.
As a security precaution, you must verify your member name and password in order to view pages that contain private member information.

For example, if you signed in a few days ago and checked the 'Remember Me' box, you won't be asked to sign in to view your My Statistics page. If you go to My Profile, you may have to sign in again since this page allows you to change your member name and email address (among other things).
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What is a Project Badge?
A Project Badge is an acknowledgement of the contribution that a member has made to one of the research projects running at World Community Grid. All available badges may be viewed here.

A badge appears as a image for a member on their My Grid page, the Member Information page and next to their name in the forums. A badge is awarded to a member based upon how much computer processing time they have contributed to the project.

There are 6 levels of badges for run time donated to each research project and each is denoted by a different color background:
  • Bronze - 14 days
  • Silver - 45 days
  • Gold - 90 days
  • Ruby - 180 days
  • Emerald - 1 year
  • Sapphire - 2 years
No badge will appear until members contribute a minimum 14 days of run time to a research project. World Community Grid may occasionally change these rules for certain projects. This was done for the AfricanClimate@Home project, which required only 1 days worth of run time for a Bronze badge, 7 days for a Silver badge, and 30 days for a Gold badge, 45 days for Ruby, 60 days for Emerald, and 75 days for Sapphire.

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I'd like to put something about World Community Grid on my website; is there something that I can use?
If you'd like to promote World Community Grid and/or use the World Community Grid logo image on your website, you can make use of the World Community Grid widget. Click here for an FAQ explaining more about the World Community Grid widget.
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What is the World Community Grid widget?
The World Community Grid widget is a way for you to promote World Community Grid and show your team or personal contribution on your website or blog. It consists of a small piece of HTML code that you place on your website. This HTML code will display your custom widget with the most the current statistics for your or your team.

Here is an example:

To get your custom widget, just log in to World Community Grid, go to the My Grid tab, and click on the Create a Widget link in the left hand navigation. This will take you to a form where you can customize a widget with the World Community Grid logo, and your personal (or your team's) statistics. When you're happy with your widget, just copy the code at the bottom of the form, and paste it into your website!

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How do I find out the meaning of the messages on the Results Status Page?
A discussion of the results status page may be found here.
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What are the RSS, XML and atom buttons I see on certain World Community Grid web pages?
World Community Grid offers news feeds for News & Update articles published on the website and forum threads. If you don't know what a news feed is or how to use one, this video tutorial will be of assistance.
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How do I sign up for World Community Grid's feeds?
Click the RSS, XML or atom button on the page that contains the information you want to get feeds from. Then, select which Reader you would like to use to get the feeds and hit the 'Subscribe Now' button.
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Why do some work units remain on the Results Status page for a long period of time after they have been validated?
When more than one work unit for a particular research project shares the same input files, they are removed from the database in a different way than normal work units. All the work units that share the common input are left in the database until all work units that share the input files have completed successfully. If there a few work units in that group that error out, we then discuss with the research scientists how they would like the work units handled. In those cases, the work units will not be cleared from the database until we have agreement with the research scientists on how to proceed. This can cause some work units to stay in the database for an extended length of time.
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Forum Policy for Members
The Forum Policy for Members can be found here.
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Please remember our collective goal.
World Community Grid brings together people from across the globe to benefit humanity by creating the world's largest non-profit computing grid. We do this by pooling surplus processing power from volunteers' devices. We encourage your participation on the forums and provide information on team development and progress to make it easier for individuals to participate, to recruit new members and generally increase the amount of computing run time available for the humanitarian research projects we run. This web site is not a place to promote any other cause or issue.
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What is a Community Advisor?
World Community Grid has a great group of Community Advisors ready to help answer any question you might have. A Community Advisor is a member who has been identified by World Community Grid as someone who has provided significant assistance to other members in the forums. The title "Community Advisor" has been given to distinguish them in the forums. The role of the Community Advisors is to provide guidance to and answer questions for other World Community Grid members, and to bring any issues or problems that arise in the forums to the attention of the World Community Grid support team. Community Advisors also have the ability to post in the Start Here: Community-Maintained FAQs. Community Advisors are not employees of World Community Grid but have volunteered to help in this role and also have to follow the forum rules.

The members who are Community Advisors include:
  • Dave Bell
  • lawrencehardin
  • retsof
  • Sekerob
  • stares
  • JmBoullier
  • Jean Pierre.
World Community Grid sincerely appreciates the invaluable help that these members provide and asks that you respect the requests and opinions of the Community Advisors.

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What do the Member Titles, underneath the Member Name, in the forums mean?
The following Member Titles are displayed based upon the number of posts a member makes:
0 - 49: Cruncher
50 - 149: Advanced Cruncher
150 - 499: Senior Cruncher
500 - 1499: Veteran Cruncher
1500 - 3999: Master Cruncher
4000+: Ace Cruncher

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How many characters may I use in a forum post?
The database limit is 32,700 characters. If special characters are used, the character count is decreased due to how special characters are stored in the database. If you have more than 32,700 characters, or utilize special characters, you will need to create 2 or more posts.
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