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Why does my country have so few members when I know there are more?
On the Statistics By Geography page you can see that there are tens of thousands of member who have decided not to identify their country. If you wish to identify yourself with a country, please update your profile.
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Why am I periodically asked to log into World Community Grid again?
The World Community Grid grants you the ability to use the website for a specific length of time after you log into the website. Once that length of time has been reached, you will be asked log in again. This is done in order to ensure that the member using the website is the member who logged in.
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How do I view the website in another language?
The World Community Grid web site will automatically display in the language to which your browser is set. If that language is not currently available on the site, the default language is English. To change to another language, simply use the drop-down menu on the main navigation bar to select the desired language. All of the areas of the site that are available in the selected language will be automatically translated.
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Why are some areas of the site only available in English?
There are some areas of the site that are dynamic and change frequently. There is no effective way to have these areas constantly updated in more than one language. The dynamic portions of the site include: What's New (on the home page), Help, and the forums. While the forums are not translated, posting in languages other than English is allowed.
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What happens if I check the box labeled 'Remember Me' when I sign into World Community Grid?
If you check the 'Remember Me' box when you sign into World Community Grid then you will be automatically signed into the website the next time that you visit from the same device. This means that you will not have to sign in again in order to access your My Grid pages or post in the forums. You can have World Community Grid 'Remember' you on as many devices as you wish. If you wish World Community Grid to stop remembering you, then all you need to do is click on 'sign out' at the top right of our pages.

As a security precaution World Community Grid will not automatically sign you into the website if you have not accessed the website from a device for more than two weeks. Additionally, if you change your password, then World Community Grid will continue to remember you only on the device where you changed your password. However, next time you visit World Community Grid you can then check the 'Remember Me' box and World Community Grid will continue to remember you from that device.

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I checked the 'Remember Me' box when I signed in, but now the site is asking me to log in again.
As a security precaution, you must verify your member name and password in order to view pages that contain private member information.

For example, if you signed in a few days ago and checked the 'Remember Me' box, you won't be asked to sign in to view your My Statistics page. If you go to My Profile, you may have to sign in again since this page allows you to change your member name and email address (among other things).
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What are Project and Recruitment Badges?
Project badges recognize the contribution that a member has made to a research project running on World Community Grid, and recruitment badges recognize the member's contribution to introducing new volunteers to World Community Grid. All available project badges may be viewed here and all available recruitment badges may be viewed here.

Badges appear on a member's My Contribution page and next to their name in the forums.

Project Badges: There are 11 levels of badges awarded based upon how much computing time a member has contributed to each project:
  • Bronze - 14 days
  • Silver - 45 days
  • Gold - 90 days
  • Ruby - 180 days
  • Emerald - 1 year
  • Sapphire - 2 years
  • Diamond - recognizing higher levels of contribution of 5, 10, 20, 50 and up to 100 years of computing time
Recruitment Badges: There are 5 levels of badges awarded based on how many new people a member has recruited to World Community Grid:
  • Bronze - 1 new member
  • Silver - 5 new members
  • Gold - 10 new members
  • Ruby - 25 new members
  • Emerald - 50 new members
Members receive credit towards recruitment badges when someone signs up for World Community Grid using that member's unique recruitment URL and begins contributing computing power. You can get your recruitment URL and see which members you've recruited on your My Contribution page.

Recruitment badges are different from project badges in that they must be maintained. Recruited members must actively contribute computing power (return a result at least every 30 days) to count towards a member's recruitment badge. If an inactive recruited member becomes active again, they will once again count towards the recruitment total of the member who introduced them to World Community Grid.

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I'd like to put something about World Community Grid on my website; is there something that I can use?
If you'd like to promote World Community Grid and/or use the World Community Grid logo image on your website, you can make use of the World Community Grid widget. Click here for an FAQ explaining more about the World Community Grid widget.
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What is the World Community Grid widget?
The World Community Grid widget is a way for you to promote World Community Grid and show your team or personal contribution on your website or blog. It consists of a small piece of HTML code that you place on your website. This HTML code will display your custom widget with the most the current statistics for your or your team.

Here is an example:


To get your custom widget, just log in to World Community Grid, go to the My Grid tab, and click on the Create a Widget link in the left hand navigation. This will take you to a form where you can customize a widget with the World Community Grid logo, and your personal (or your team's) statistics. When you're happy with your widget, just copy the code at the bottom of the form, and paste it into your website!


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How do I find out the meaning of the messages on the Results Status Page?
A discussion of the results status page may be found here.
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What are the RSS, XML and atom buttons I see on certain World Community Grid web pages?
World Community Grid offers news feeds for News & Update articles published on the website and forum threads. If you don't know what a news feed is or how to use one, this video tutorial will be of assistance.
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How do I sign up for World Community Grid's feeds?
Click the RSS, XML or atom button on the page that contains the information you want to get feeds from. Then, select which Reader you would like to use to get the feeds and hit the 'Subscribe Now' button.
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Why do some work units remain on the Results Status page for a long period of time after they have been validated?
When more than one work unit for a particular research project shares the same input files, they are removed from the database in a different way than normal work units. All the work units that share the common input are left in the database until all work units that share the input files have completed successfully. If there a few work units in that group that error out, we then discuss with the research scientists how they would like the work units handled. In those cases, the work units will not be cleared from the database until we have agreement with the research scientists on how to proceed. This can cause some work units to stay in the database for an extended length of time.
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Forum Policy for Members
The Forum Policy for Members can be found here.
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Please remember our collective goal.
World Community Grid brings together people from across the globe to benefit humanity by creating the world's largest non-profit computing grid. We do this by pooling surplus processing power from volunteers' devices. We encourage your participation on the forums and provide information on team development and progress to make it easier for individuals to participate, to recruit new members and generally increase the amount of computing run time available for the humanitarian research projects we run. This web site is not a place to promote any other cause or issue.
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What is a Community Advisor?
World Community Grid has a great group of Community Advisors ready to help answer any question you might have. A Community Advisor is a member who has been identified by World Community Grid as someone who has provided significant assistance to other members in the forums. The title "Community Advisor" has been given to distinguish them in the forums. The role of the Community Advisors is to provide guidance to and answer questions for other World Community Grid members, and to bring any issues or problems that arise in the forums to the attention of the World Community Grid support team. Community Advisors also have the ability to post in the Start Here: Community-Maintained FAQs. Community Advisors are not employees of World Community Grid but have volunteered to help in this role and also have to follow the forum rules.

The members who are Community Advisors include:
  • Dave Bell
  • lawrencehardin
  • retsof
  • Sekerob
  • stares
  • JmBoullier
  • Jean Pierre.
World Community Grid sincerely appreciates the invaluable help that these members provide and asks that you respect the requests and opinions of the Community Advisors.

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What do the Member Titles, underneath the Member Name, in the forums mean?
The following Member Titles are displayed based upon the number of posts a member makes:
0 - 49: Cruncher
50 - 149: Advanced Cruncher
150 - 499: Senior Cruncher
500 - 1499: Veteran Cruncher
1500 - 3999: Master Cruncher
4000+: Ace Cruncher

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How many characters may I use in a forum post?
The database limit is 32,700 characters. If special characters are used, the character count is decreased due to how special characters are stored in the database. If you have more than 32,700 characters, or utilize special characters, you will need to create 2 or more posts.
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What is a project timeline?
A project timeline displays that project's progress and status, including start date, estimated end date (when known), and the percentage of research tasks completed. This information can help volunteers know which projects are nearing completion and help them decide which projects to support with their computing resources.

The timeline also highlights key milestones and achievements, such as published papers and interesting research findings.

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Which projects have timelines?
The project timeline is currently available for active projects. At this time, it is not available for intermittent or completed projects.
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Where are project timelines displayed?
A high-level version of the timeline is displayed for each active project on the Research overview page. A more detailed timeline highlighting project achievements is also shown on at the top of the relevant project pages, within the Research section.
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What does the percentage on the timeline mean?
The percentage on the timeline on the Research overview page indicates how much of that project's work on World Community Grid has been completed.
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Why do some timelines not show end dates?
Many factors go into estimating how far a project is from completion - these factors change over time. Therefore, we only display the projected end date when the project will finish within about 6 months.
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How is the projected end date calculated?
The projected end date for an active project depends on a range of factors, including:
  • The quantity of research tasks that the researchers have provided to World Community Grid for the project.
  • The number of additional research tasks the researchers anticipate needing to run on World Community Grid. This is not always known and may change over time.
  • The rate at which volunteers contribute to the project. This depends on the number of active projects and the level of participation in each project compared to the other active projects.
  • Temporary pauses that may occur during the life of the project.
Where displayed, the end date is estimated based on the above factors. Since these factors may change from time to time, members should expect to see the end date change as well.

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What are the dates marked along a project timeline?
When you navigate to an active project's pages within the Research section, a timeline is displayed marking key dates in the lifespan of that project. Those dates represent important events, achievements and milestones for that project and link directly to the relevant News articles.
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