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Why am I not contributing?

You do not see World Community Grid or BOINC icons or have an old version of the World Community Grid software.
  • Please go to our website and if you are not already logged in:
    • Click on the Log In button at the top left corner of this website
    • Log in with your existing username and password (if you do not remember your password, you may retrieve it here).
  • Once logged in, select the Download option on the top utility bar
  • Follow the instructions to download again
    • You may print a full set of download instructions by clicking here
    • Note: if you use a browser that only allows you to "save" the installation file versus "run", you will need to find the installation file via your computer search function and double click on the wcg_boinc_7.2.47_windows_intelx86.exe file to start the installation process.
  • Wait approximately 10 minutes
  • The World Community Grid icon should appear in your system tray (the system tray is located in the bottom right hand corner of your display, by the date and time)
Do you see the World Community Grid icon after 10 minutes?



If you are unsure of how to continue or need assistance, please feel free to Contact Us.