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Firewalls


Why does my firewall keep asking me if I want to contact World Community Grid. Isn't it safe?

Firewalls are not familiar with World Community Grid. Even though World Community Grid is safe, firewalls are designed to ask you to make the decision. Most firewalls will allow you to set your firewall to allow communications with World Community Grid BOINC client. Although firewalls differ, you should be able to click on your firewall icon in your system tray and set permissions to allow communications.

Also please note, when firewall software is updated by the manufacturer, you may be required to update your permissions for World Community Grid BOINC client communications. The same is true if the World Community Grid software is updated.

If you have a Zone Labs firewall, just click on "Yes" to continue. You may save yourself some time in the future by optionally check-marking the message "Always allow this program to access the internet" and/or check-marking the message "Remember this answer the next time I use this program."

If you have Symantec Client Firewall, you can select "Permit Always" if/when an alert comes up so that you won't be prompted again when the World Community Grid BOINC client tries to communicate with the World Community Grid servers.

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Does the World Community Grid software work with Zone Labs and how do I configure the Firewall?

Yes. The software initiates only outgoing connections on ports 80, 443 to www.worldcommunitygrid.org. If www.worldcommunitygrid.org cannot be contacted it will attempt to connect to ibm.com to verify the internet connection is active.These could be preconfigured as a safe zone. Alternatively, the boinc.exe and boincmgr.exe executables in the BOINC install directory could be configured to be permitted to perform this communication. However, if and when we update the agent software, it could need to be configured again.

  1. Double click on the Zone Labs icon in the system tray at the lower right.
  2. Click on "Firewall" at the left.
  3. Click on the "Zones" folder tab in the upper right area.
  4. Click on "Add >>" in the lower right.
  5. Choose "Host/Site".
  6. Select "Trusted" for the Zone field.
  7. Enter "www.worldcommunitygrid.org" for the Host Name field.
  8. Enter "World Community Grid" for the Description field.
  9. Click the Lookup button.
  10. Click OK.
  11. Click Apply in the lower right.
  12. Then close the window with the X in the upper right.

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Does the World Community Grid software work with Symantec Client Firewall and how do I configure the Firewall?

Yes. The software initiates only outgoing connections on ports 80 and 443 to www.worldcommunitygrid.org. This could be preconfigured as a safe zone. Alternatively, the boinc.exe and boincmgr.exe executables in the BOINC install directory could be configured to be permitted to perform this communication. However, if and when we update the agent software, it could need to be configured again.

Configuring the Symantec Client Firewall:

  1. Double click on the Symantec Client Firewall icon in the system tray at the lower right.
  2. With "Status & Settings" selected, click on "Client Firewall".
  3. Click on the Configure button.
  4. Click on the Programs tab.
  5. Under "Manual Program Control", scroll down to "BOINC client".
  6. Click on the arrow next to whatever is currently displayed under "Internet Access" and select Permit All.
  7. Repeat the previous step, this time for "World Community Grid" under the Programs list.
  8. Click the OK button, and close the Symantec Client Firewall using the X in the upper right.

If "BOINC Client" or "World Community Grid" are not listed as a Program under "Manual Program Control" you can add it by clicking the Add button, and adding 2 programs. Both programs are in the location where the World Community Grid BOINC client was installed (usually C:\Program Files\BOINC). First select "boinc.exe". Then click Add again and pick "boincmgr.exe".

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