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How do you change team captains?

If you are the current team captain, you may appoint a new team captain by following these steps:

1. Log in to your World Community Grid account.
2. Click on My Contribution, then click on My Team on the left side of the page.
3. Click on the 'Appoint New Captain' link, next to your Member Name listed as Captain.
4. Choose the team member who you would like to become captain, and click the 'Appoint as Captain' link next to their name.

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How will the captains of teams I've invited to my challenge know about it?

There are two ways that World Community Grid informs captains about challenge invitations:

  1. If a captain has chosen to receive Team E-mails (on the My Profile page), they will receive an email for each challenge to which they are invited.
  2. On the My Team page, there is a Challenge Control Panel. Team captains will see challenges to which they've been invited under a section called Pending Challenges. Captains can accept challenges directly from the Challenge Control Panel, or they can click the name of the Team Challenge to view the full details of the Team Challenge before accepting or declining the invitation.

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How do I contact my team members?

Team captains may e-mail (email) the members of their team and team members may send e-mails to their team captain. To use this feature, just go to your team page and click the "e-mail team" or "e-mail captain" button.

Team e-mails will be sent to any member of the team who has opted-in to receive the e-mails. If there are no members opted-in, there is a warning message for the captain, and there is no button to send the e-mail. The same applies in reverse if the captain has not opted-in.

To opt-in to team e-mails, you may go to My Profile and select the option to receive team e-mails. You will also see that you can enter in an alternate email address that is used only for team emails.

Some teams have a URL pointing to their site where they have created a special forum for team members to chat. As an alternative, you might go to the
World Community Grid forums by selecting Forums from the global navigation bar. The forums contain Team forums expressly for team activity. You might consider reaching out to other members from your team in one of these forums.

We recommend that you do not divulge any private information in the forums as they are public forums.

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How do I create a Team Challenge that is open to all teams?

When on the Issue Team Challenge page, just give your Team Challenge a name, check the box labeled "Open Challenge?", enter dates for your Team Challenge, select a type of challenge, and click the submit button. Done!

You can invite teams to an Open Challenge if you'd like. This will insure that your challenge invitation shows up in the team captains Pending Challenges under the Challenge Control Panel. If the team captain has chosen to receive Team E-mails (via the My Profile page) they will also receive an e-mail informing them of your newly created Team Challenge.

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How may I change my team name, description, or URL?

Team name, description, and URL may only be changed by the team captain. To change this information, sign in to My Contribution, select My Team from the left menu. From the My Team page, select Edit. On the Edit Your Team page, make the changes and select Save.

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Plan Ahead for Team Challenges!

It's a good idea to make the Start Date of your Team Challenge at least a week in the future so that other teams will have a chance to join your challenge before it starts. Remember, after the Start Date, no teams may join your challenge, unless you opt to allow Late Joiners, so try to give the other team captains adequate time to get in!

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Why do I need to verify my email address?

Verifying your email address is necessary if you want to:

  • Receive World Community Grid related emails, which can be customized in your Communication Preferences
  • Post in the forums
  • Create a team
  • Become team captain
  • Make your World Community Grid data public
  • Recover your password

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Am I required to add a username to my profile?

No. Adding a username to your profile is optional, after you have completed the registration process.   However, you will not be able to do any of the following if you have not added a username to your profile:

  • post in the forums
  • create a team
  • become a team captain
  • make your World Community Grid data public
  • recover the email address associated with your member account

Once you have added a username, you will not be able to revert back to having no username associated with your account.  You can change your username at any time. If you do change your username, your previous username will become available to other members.

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Where do I check on the status, statistics, etc. for my Team Challenge (or a challenge my team is participating in)?

Just go to your My Team page, and scroll down to the Challenge Control Panel. All team members will see up to five Current and Upcoming Team Challenges (team captains will see Pending Team Challenges as well). If your team has more than five Current Team Challenges or more than five Upcoming Team Challenges, you may click the link at the bottom of the Challenge Control Panel to view your team's entire Team Challenge History. In the Challenge Control Panel or Team Challenge History View you may click on the name of the challenge to view more details about the challenge; for example: scores for all teams in the challenge, the names of the other teams participating in the challenge, and whether the challenge is open or not. The Team Challenge History page is where you may view your team's past challenges.

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How do I create a Team Challenge?

As the captain of a team, you may create as many Team Challenges as you want; the only requirement is that they have different names so members can tell them apart from other Team Challenges.

To create a Team Challenge, go to My Contribution and click on My Team in the lefthand navigation. Just under the Team Information, you'll see the Team Control Panel with an Issue Team Challenge button. Click the button to be taken to the Issue Team Challenge page.

Once on the Issue Team Challenge page, you start by picking a name for your Team Challenge. After that, decide if you want your Team Challenge to be open to all teams, or if you want to choose which teams to invite. If you want an Open Challenge, check the box next to "Open Challenge?"

Next up, pick the dates for your Team Challenge. The Start Date must be at least one day in the future, but not more than 30 days away. The End Date must be at least one day after the Start Date, but not more than 180 days after the Start Date.

Once you've chosen the dates, select what type of Team Challenge you'd like. The choices are Points, Run Time, and Results Returned, or an Increase in one of Points, Run Time, or Results Returned. For more in the "increase" challenges, read this FAQ.

Next choose whether or not you want to allow Late Joiners; that is, allow teams to join the challenge after the Start Date. This applies to teams that are invited as well as for Open challenges. Teams that join a challenge after the Start Date will only receive credit for statistics after they join the challenge.

Last but not least, you may invite other teams to participate in your Team Challenge. You may invite teams even if your are issuing an Open Challenge. If you are issuing a Closed Challenge you must invite at least one team.

To invite teams, just search for the name of the team you want to invite, and click the link to "Invite This Team." For more general searches, only the first 25 teams are returned. If this happens, try being a little more specific in your search.

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